Your Wellness Journey, Protected
Clear, fair terms that protect your wellness journey and ensure a safe community for everyone.
At AuraWell Collective, we believe in transparency and mutual respect. Our comprehensive terms of service are designed to provide a secure and supportive environment for all users, fostering positive interactions and ensuring the reliable delivery of our wellness services. We commit to upholding your rights while setting clear expectations for platform usage and community engagement. You can fully immerse yourself in a holistic wellness experience with confidence, knowing our policies are crafted with your best interests and a thriving community in mind.
Review Complete Terms and Community GuidelinesPlatform Usage Agreement and User Responsibilities
Accessing the AuraWell Collective platform signifies your acceptance of these terms. They outline your responsibilities in maintaining a secure and respectful environment for all users, ensuring a positive experience as you explore personalized health insights and lifestyle programs.
- Agreement Acceptance: Your use of any AuraWell service or access to our platform constitutes your explicit agreement to these terms and conditions.
- User Account Responsibilities: You are responsible for providing accurate registration information, safeguarding your password, and ensuring authorized usage of your account. Notify us immediately of any unauthorized access.
- Platform Access & Limitations: We strive for continuous platform availability but reserve the right to perform maintenance or limit access for technical reasons. Usage limitations are in place to ensure fair service for all.
- Service Modification Rights: AuraWell Collective reserves the right to update features, modify policies, and improve services without prior notice. Significant changes will be communicated.
- User Eligibility: Our platform is designed for adults 35 years and older. By using AuraWell, you affirm you meet this age requirement and are legally capable of entering into this agreement.
- Account Termination: You may terminate your account at any time. AuraWell also reserves the right to terminate accounts for violations of these terms, with proper notification.
Community Standards for Safe and Supportive Interactions
Our community is the heart of AuraWell Collective. These guidelines foster a positive and nurturing environment where everyone feels safe, respected, and supported in their wellness journey. We encourage constructive dialogue and shared experiences while strictly prohibiting content that detracts from a healthy community.
- Respectful Communication: Engage with kindness, provide constructive feedback, and embrace inclusive language. Harassment, hate speech, or discriminatory remarks are strictly prohibited.
- Prohibited Content: Content that is abusive, obscene, fraudulent, sexually explicit, or promotes illegal activities will be immediately removed. This includes spam and unsolicited commercial content.
- Medical Advice Limitations: Community discussions are for peer support only. Do not solicit or provide medical diagnoses or treatment recommendations. Always consult with a qualified healthcare professional.
- Privacy Protection: Do not share personal or confidential information of yourself or others. Respect the privacy of all community members.
- Reporting Mechanisms: If you encounter content or behavior that violates these standards, please use our 'Report' function. Every report is reviewed by our moderation team.
- Enforcement Procedures: Violations may result in warnings, temporary content restrictions, or permanent account suspension, depending on the severity and frequency of the offense.
Service Limitations and Health Information Disclaimers
AuraWell Collective is a powerful tool to support your wellness journey, providing insights and resources. It is crucial to understand its designed purpose and inherent limitations, especially concerning health information and professional medical advice.
- Platform Purpose: AuraWell functions as a wellness support tool, offering educational content and insights. It is explicitly not a substitute for professional medical diagnosis, treatment, or advice.
- Health Information Disclaimers: All health-related content, including AI-generated insights and blog posts, is for informational purposes only. It is general knowledge and not personalized medical advice for your specific health condition.
- Professional Consultation: We strongly recommend consulting with a qualified healthcare provider for any health concerns or before making any decisions related to your health or treatment.
- Platform Availability: While we strive for high availability, the platform may experience scheduled maintenance, technical issues, or unforeseen service interruptions. We are not liable for any losses due to such unavailability.
- Accuracy Disclaimers: We do not guarantee the absolute accuracy of user-generated content, third-party information, or AI recommendations. Verify critical information independently.
- Emergency Situations: AuraWell Collective is not equipped for medical emergencies. In case of an urgent health concern, please contact emergency services or a medical professional immediately.
Subscription, Payment, and Billing Policies
Transparency is key to a trusted relationship. This section details our subscription models, payment processes, and policies regarding refunds and cancellations, providing you with clarity and control over your AuraWell Collective membership.
- Subscription Plan Details: Explore our various pricing tiers, billing cycles (monthly, annually), and automatic renewal terms. All details are available on our 'Get Started' page.
- Payment Method Requirements: We accept major credit cards and other secure payment methods. You are responsible for ensuring your billing information is accurate and up-to-date.
- Automatic Renewal: Unless otherwise specified, subscriptions automatically renew at the end of each billing period. You will be notified prior to renewal.
- Refund Policies: Our satisfaction guarantee period applies to new subscriptions. Pro-rated refunds for early cancellations may vary by plan. Please refer to specific plan details or contact support.
- Billing Dispute Resolution: For any charge inquiries or billing errors, please contact our customer support team promptly for resolution.
- Price Change Notifications: AuraWell Collective reserves the right to adjust subscription prices. Existing users will receive advanced notice of any changes, with details on how it affects their current plan.
- Free Trial Terms: If offered, free trials have specific durations and may automatically convert to a paid subscription unless cancelled before the trial period ends.
Intellectual Property Rights and User Content
Your creativity and our innovation are valuable assets. This section clarifies the ownership of content on the AuraWell platform, including our proprietary materials and your user-generated contributions, ensuring mutual respect for intellectual property rights.
- Platform Content Ownership: All original content, design, and software on AuraWell Collective (excluding user-generated content) are the proprietary intellectual property of AuraWell, protected by copyright and trademark laws.
- User Content Rights: You retain ownership of any original content you create and submit to the platform. By posting, you grant AuraWell a non-exclusive, royalty-free license to use, reproduce, and display your content to provide and promote our services.
- Copyright Protection: We adhere to the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed, please follow our specified reporting procedures.
- Trademark Usage: The AuraWell Collective name and logo are registered trademarks. Unauthorized use is strictly prohibited.
- User-Generated Content Licensing: By posting content, you allow other users to view, share, and comment on it within the platform, in accordance with our community guidelines.
- Third-Party Content: Content from third-party sources displayed on AuraWell is subject to their respective intellectual property rights. Attribution will be provided where required.
Liability Limitations and Dispute Resolution Procedures
While AuraWell Collective strives to provide a reliable and safe environment, understanding the limitations of liability and the process for resolving disputes is essential in fostering a clear and fair relationship between us and our valued users.
- Service Liability Limitations: AuraWell Collective provides its services "as is." We are not liable for indirect, incidental, punitive, or consequential damages arising from your use or inability to use the platform, including any health outcomes.
- User Responsibility Acknowledgment: You acknowledge that personal health decisions are yours alone. AuraWell supports your journey but does not assume responsibility for individual health outcomes or the need for professional medical consultation.
- Dispute Resolution Process: In the event of a dispute, we encourage you to first contact our customer support for an amicable resolution. If unresolved, disputes may proceed to mediation or, if necessary, binding arbitration as outlined in this agreement.
- Governing Law Jurisdiction: These terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of law principles. Any legal actions must be brought in Philadelphia, Pennsylvania.
- Indemnification Terms: You agree to indemnify and hold AuraWell Collective harmless from any claims, damages, or expenses arising from your misuse of the platform or violation of these terms.
- Force Majeure Provisions: AuraWell Collective shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, or natural disasters.
